Frequently Asked Questions
Orders can be placed on-line 24/7, e-mailed, phoned in. or mailed. Your choice. For the fastest turn-a-round time, order on-line. Phone 1-888-644-7745 M-F 8am-5pm EST
• On-Line ordering: Click on what you are interested in and follow the steps to add it to the shopping cart.
• E-Mail: Go to www.stickersandmore.com and note what you want to order. Note the details in an e-mail, including the Billing name and shipping address. Also note the method used for payment. Paypal, Money order, or Credit Card. DO NOT SEND US your credit card number via e-mail. Please phone it in to one of our reps, or leave it on our voice mail with your name, CC exp. date, and zip code of credit card billing address.
• Mail: Go to www.stickersandmore.com and note what line you want to order. Note the details, and include a money order for the total amount due. If paying by credit card, please include the credit card number, the Billing name and shipping address.
Yes, Coupon Codes are case sensitive and must be entered in exactly as shown.
An order cancellation charge may apply. Depending on what you ordered and the stage of production the order was in when canceled. All apparel orders have $15 minimum cancellation charge.
T-Shirts: Ship in 7-10 work days after proof approval
Buttons & Wristbands: Ship in 8-10 work days after proof approval
Tubies®: Approx 2 Week Production Time
Vinyl Banners: Approx 5 day production time after proof approval
Full Color Printing: Approx 5 day production time after proof approval
Please call on availability and applicable rush charges. 1-888-644-7745
Most items are shipped UPS normal ground. UPS Express deliveries are also available at additional cost. International & Canadian shipment costs are kept low when sent via US Air Mail (allow 4-7 days shipping). Tubies® are usually shipped via DHL.
7 to 10 workdays in-house after art approval.
If workable art is provided, and no major cleanup is required, no. There is 30 min of free graphics time included on these items.
List all sizes in the Build Your Order section when ordering on-line. It adds up the total at the bottom. If you need 3XL and Larger Sizes please note this in the special instructions at the end of checkout.
No problem. We can screen up to 8 colors per location. Call Chris at 888-644-7745 Ext 27 for pricing. She can help you with what you need.
Absolutely. We offer a large line of name brand apparel. You can see our entire line at www.imprintit.biz Or Call Chris at 888-644-7745 Ext 27 for pricing.
Yes. We have Youth sizes xs to large (large equals an XS adult size), at no additional charge. We also carry larger sizes including 2XL, to 5XL sizes at additional cost.
Everything from beanies to jackets. For pricing, e-mail your artwork to chris@stickersandmore.com or Call Chris at Ext. 27 for embroidery prices.
Yes. You will receive a proof showing the design, and layout via e-mail before your order is printed.
If workable art is provided, and no major cleanup is required, no. There is 15 min of free graphics time included on these items and 30 min of free graphics time for apparel.
Yes! Once your order is placed, our graphics department provides 30 minutes of free art/design time with each apparel job, and 15 minutes of free art/design on all non-apparel jobs. If our graphics department feels re-creation of your provided art will require more time, you will be notified before proceeding and additional charges may apply. In most cases an additional $15 to $25 will cover it.
Yes! T-Shirt Apparel Design requires a $50 non refundable deposit which will be applied toward the cost of your order. Any additional time needed is based on $60 per hour.
Yes! $60 for the first 1.5 hrs. Additional time is based is on $60 per hour.
Yes!- $350 with an initial $50 deposit. Pricing includes 4 initial logo designs. You pick one from there that we can further modify to your liking.
On most items online you can attach it and upload... if you have multiple pieces of artwork to upload zip or compress it to a single file and then upload the single file.
If your files are under 10 meg, you can e-mail your file as an attachment to info@stickersandmore.com BE SURE to reference your On-line confirmation number and your band, business, organization name. You can also use yousendit dropbox or google drive. For files larger than 10 meg, please do the following. Please upload the artwork via the upload at the end of checkout. Or contact us for upload section.
We prefer files saved in Adobe Photoshop, Illustrator (fonts created to outlines). However send us what you have. If our graphics department needs any additional info regarding art, you will be contacted before your job is entered into production.
If your sticker is a font, please give us the name of the font, and note the name in the “special instruction” section of your on-line order.
For the graphics people: Adobe Illustrator - Convert all fonts to outlines, and save as an .ai file up to Version CS. Mac users, save as an .eps or .ai file pc format. Photoshop - Please create all artwork 300 .dpi or greater. Keep in layers. DO NOT FLATTEN your image before sending. Save as a .psd up to version CS. Jpegs also welcome. Corel Draw - Save as a .ai, or .eps file
If your finished file(s) are over 10 Meg, and you are not ordering online, please contact us at 1-888-644-7745 for instructions on uploading your larger files via yousendit, google drive, dropbox. Smaller files may also be e-mailed to info@stickersandmore.com